When your brand's bot answers a customer, you answered
AI can handle many social replies, but not the blame. A tribunal ruling, the EU chatbot rule and customer data point to a three-tier policy.
AI can handle many social replies, but not the blame. A tribunal ruling, the EU chatbot rule and customer data point to a three-tier policy.
AWS gave AI agents a way to spend money on their own. The payment was never the hard part. Approving, capping and auditing a non-human spender is, and most companies haven't built for it.
The same tool that does real work in contract review is getting lawyers sanctioned for citing cases that never existed. One habit separates the two, and it shows where AI fits in legal work.
A model went from launch to government-ordered shutdown in three days. Everyone measures capability. Few price governability: whether a model can legally run for your users tomorrow.
The law on training data is settling into a rule. Training can be fair use, but how you got the material, and whether the output competes with it, can turn the same act into liability. Provenance is now the question.
AI can catch risky clauses, missing protections and odd language in a contract in minutes. But only if you use it as a first-pass reviewer, not a stand-in for judgement. Here's the workflow.