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Sales process

The stages a deal passes through, each a claim about the buyer.

A sales process is not a script for the seller. It is a claim about the buyer: each stage says the buyer has reached this point. If the claim is false, every number built on it is false too. A sales methodology (how to behave in a deal) is different from the process (where the deal really is).

Name stages after something the buyer did, not something the seller did. "Proposal sent" is a seller activity. Once sent, the deal sits there whatever the buyer does, and fills with hope.

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